How can we help?

We deliver to addresses across the UK. Orders are packed and dispatched by our own team, and we'll email you a tracking link as soon as yours is on its way.

Orders placed at weekends or on bank holidays are dispatched on the next working day. Large items may need a signature on delivery.

14 days to change your mind. You can cancel an eligible online order within 14 days of receiving it, in line with UK consumer regulations.

To start a return, email sales@atcowarehouse.com with your order number. We'll reply with instructions and the return address.

• Items should be returned unused, in their original packaging, with all accessories.
• For change-of-mind returns, return postage is paid by you.
• Once we receive and check your return we'll refund you to your original payment method within 14 days.
• For hygiene reasons, personal care items such as shavers, trimmers and toothbrushes can only be returned if the seal is unbroken.

If something arrives faulty, damaged or isn't what you ordered, email us and we'll put it right with a replacement, repair or refund. We cover the return costs.

All products come with the manufacturer's warranty, and your statutory consumer rights are always fully respected.

Our customer service team is here to help with product questions, orders, deliveries and after-sales support.